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This is a Boost Mobile prepaid smartphone and requires activation with Boost Mobile for cellular service (calls, text, and mobile data). During initial setup, the phone will display a “Hands Free Activation” screen while attempting to connect to the Boost Mobile network. This process can take 5–15 minutes. If the phone is not activated, the activation attempt will eventually end with a “Network error” message. This is normal behavior for an unactivated prepaid phone and does not indicate a defect, freezing, or malfunction. Without Boost Mobile activation, the phone can only be used on Wi-Fi for apps, browsing, media, and other internet-based services. Wi-Fi alone will not bypass the activation requirement for cellular service. Phones did connect to Wi-Fi without issue.
***Includes phone, battery, charger, SIM card, manuals, and original retail packaging as shown. Please confirm Boost Mobile compatibility and activation requirements prior to purchase. Returns are not accepted for activation issues or carrier compatibility misunderstandings.***
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